With 50 years of combined industry experience, see how our boutique approach to answering services are custom-built to meet the specific needs of your practice.
A medical answering service should be doing far more than just answering your phone when your office is closed. From encrypted SMS messaging, appointment setting, to nurse triage services, see what Call Center Sales Pro has to offer.Learn More
Attention to details matter. Call Center Sales Pro’s commitment to the features modern medical practices need ensures that we deliver the best patient-doctor communication experience possible.Learn More
Calling yourself a boutique answering service means that solutions must be driven by the custom requirements of their practices served. See the types of medical, hospitalist, and healthcare practitioners we serve on a daily basis.Learn More
No matter what, we have the tools to continue to partner with and support your medical operations by answering the phone or by providing a more robust package of services like appointment setting, nurse triage, appointment confirmations, and more.Call Center Sales Pro is here to amplify your operations at a fraction of the cost
Reduced internal abandon from 30% to an average of 5%.
Improved delivery of PHI for a hospitalist group allowing seamless communication to the delivery of consults with better and faster results.
Saved one-third of billable handle time from a previous provider by coupling the use of technology supported by well-trained agents saving our client an average of $0.80 cents per call 35,000 times per month.
Deployed technology and support services to a large organ donor team resulting in reduced call times while gathering mission-critical information to improve procurement times.
Integrated HIPAA compliant tools with large medical practice to save money per transaction while allowing the internal team to function in the same omnichannels – without breaches – while sharing PHI. Implementation of these tools improved the overall patient experience while allowing the physician to share patient details with the administrative team to improve patient record keeping and billing.