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Answering Services

24/7/365 live answering ensures that phones are answered, customers are helped, and the messages are delivered the way you want.
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We’ll take your calls so you can focus on your business

80%

of business communications are done over the phone

72-80%

of callers hang up when the call goes straight to voicemail

98%

have reported that poor phone skills leave a bad impression

Answering services allow you to focus on strategic growth rather than operating the phone.

From after-hours coverage to SMS messaging, we have you covered.

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Do more for Less with our range of answering services.

Inbound
Answering Services

  • 24/7 live answering service
  • Intake and lead capturing
  • Appointment scheduling

Bilingual
Answering Services

  • English and Spanish
  • 24/7 availability

Messaging
Answering Services

  • Encrypted secure SMS messaging
  • Send appointment reminders and more
  • HIPAA Complaint

OnCall
Management Services

  • Custom after-hours call routing
  • Automated forwarding

Reporting
Services

  • Real-time reporting on all calls
  • Call recordings and data all in one place
  • Accessible by smartphone, tablet, and computer

Contact Center
Support Services

  • Supplement existing internal call center
  • Improve your customer experience

Why use an Answering Service?

Lowered Costs

  • Save on the cost of a full-time employee(s)
  • Package pricing includes training and onboarding
  • Reduced overhead

Increased Productivity

  • Staff can work uninterrupted from calls.
  • Filter scam and bot calls
  • Frequently asked questions answered

Measured Results

  • Recording of calls to ensure quality
  • Customer loyalty and retention
  • Exceed industry standards for Quality Assurance