Call Center Sales Pro offers a competitive edge in supporting non-English speaking callers. While the typical answering service will attract customers by committing to assign “bilingual” agents to accounts, these services routinely rely on personnel availability. These agents might also offer limited, conversational language fluency that will not satisfy the needs of your company, or your callers.
Call Center Sales Pro translation services include a long list of languages, are fast, accurate, and have limited restrictions on availability. This lends confidence to our clients by assuring you that no language barriers will interrupt the quality and consistency of care you wish for every point of contact we handle on your behalf.
Our translation providers are also able to translate live on emergency and crisis calls in which on-call representatives of your company are patched in.
Technology has changed the business world and paved the path to new industries. And yet, studies have proven that over 80% of business contact happens by phone across most industries.
Unanswered calls, delayed responses and professional communications can push up to 71% of your customers away. Your bottom line drops the same as that call!
Our family of answering services are here to ensure your phones are always answered, your customers are taken care of, and your messages are delivered to you the way you want.