SEYMOUR, TN — Call Center Sales Pro Vice President of Operations Lisa Phillips has won a Silver Stevie Awards in the 18th annual Stevie Awards for Women in Business. The Stevie Awards for Women in Business honor women executives, entrepreneurs, employees, and the companies they run– worldwide. The Stevie Awards have been hailed as the world’s premier business awards.
Winners will be celebrated during a virtual awards ceremony on Thursday, January 13, 2022. Registration for the ceremony is now on sale.
More than 1,500 entries were submitted this year for consideration in more than 100 categories, including Executive of the Year, Entrepreneur of the Year, Company of the Year, Startup of the Year, Women Helping Women, and Women Run Workplace of the Year. Phillips was chosen for the Female Executive of the Year – Business Services –11 to 2,500 Employees category.
Bronze 2021 Stevie Winner | For Sales & Customer Service
The judges chose Phillips for her “warmth, support, compassion and delivering on such strong results this year,” noting that she “walks the walk and demonstrates what leadership is,” and commended “great work in continually innovating for the company and helping the business in this tough time.”
Phillips’ nomination summarized the role she plays in educating and mentoring fellow team members, supporting a dominantly female team that produces career-caliber successes for entry level workers. By carving a professional path to leadership positions from the agents on the front lines of its thriving call center operation, Phillips helps ensure 360 degree insights inform key business decisions. Phillips was also nominated for re-envisioning industry KPIs employed by CCSP to measure call quality vs the industry normative call quantity.
“Being a Female Executive of the Year means so much to me, as being a leader requires courage, resilience, and confidence,” Phillips said. “You must know who you are, what you stand for and have the strength to hold true to that self in the good and the bad times.
“By doing this, we show other women to do the same and this is what drives me; to be an example of what is possible and to inspire the women and girls around me to equally realize their true power and potential.”
Gold, Silver, and Bronze Stevie Award winners were determined by the average scores of more than 160 business professionals around the world, working on eight juries.
Maggie Gallagher Miller, president of the Stevie Awards, said, “We thought the remarkable stories of achievement we saw in last year’s awards couldn’t be topped, but we were wrong. Women-owned and -run organizations have contributed significantly to the increase in innovation and entrepreneurial activity we’ve seen globally since the beginning of the COVID-19 pandemic. The nominations submitted to the 18th Stevie Awards for Women in Business that attest to this are inspiring, humbling, and motivating. We congratulate all of our Gold, Silver, and Bronze Stevie winners. We look forward to celebrating them during our January 13 virtual ceremony, and to hearing from some of them during our Women|Future Conference.”
Phillips is the third senior leader at Call Center Sales Pro to win a Stevie over the previous two consecutive award years joining Call Center Sales Pro Founder and CEO Janet Livingston and Operations Manager Carmelo Gonzalez, a Bronze winner in the 2020 Stevie Awards for Sales and Customer Service in the Call Center Manager of the Year category.
The Stevie Awards recognize Call Center Sales Pro concurrent to the company recently landing at its peak position of #1514 on the Inc. 5000 2021 list of Fastest Growing Private Companies in America.
Find Philips’ award announcement and see the other winners at stevieawards.com/women.
About Call Center Sales Pro
Call Center Sales Pro (CCSP), a U.S. SBA certified Women-Owned Business (WOSB) and (WBE), opened in 2014 to help outsource call centers and telephone answering services take the pain out of growing their business. CEO Janet Livingston is a repeat Stevie- and Inc.-award winning call center and telephone answering service veteran, with 40 years of industry experience. From its corporate call campus in Seymour, Tennessee, CCSP parents multiple contact management brands established throughout the United States in the Knoxville region, Northern California and Toledo, OH. An industry leader that creates professional, industry solutions customized individually to each client, CCSP provides 24/7/365 live TAS, BPO and consulting services to more than 1000 small- to Forbes-ranked businesses nationwide across medical, legal, commercial and municipal industries.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at https://www.StevieAwards.com.