Our BPO team takes pride in customer creation, experience, and retention. We can care for your customers by providing information, troubleshooting, and concierge phone ordering support. Working with our customer success management team, Call Center Sales Pro will employ our boutique BPO account support by customizing scripts that sell. This can be take an inbound or outbound approach and be a time and money saving tactic in meeting campaign target goals.
No matter the department, CCSP is ready to help. Our suite of BPO capabilities guarantee that you can focus on your core competencies while all other functions are tracked and handled. From small businesses to multi-billion dollar corporations, needs arise to retain a firm of educated, experienced and professional talent to ensure trained specialists are always available, but only billing you for the time you’ve blocked. Our BPO services can step in as a temporary bridge to facilitate critical operations during a merger, downsize, expansion, special project, or vacancy. And when the project is complete? We work to explore adding our BPO as a permanent off-site extension of your team.