DesignRush is a B2B marketplace that connects brands with professional full-service agencies, web design companies, digital marketing firms, and top technology companies.
Their platform lists over 9,300 agencies from over 50 different countries and is consulted by thousands of decision-makers looking to start a project.
“Ranking Call Center Sales Pro among the 2021 Top 20 Call Center service providers honors us by recognizing our staying power during a challenging climate across every industry. Our brands herald a people-centered business communication model that rewards our clients.
“Making niche, industry-customized contact management services deliverable at a pinnacle of professionalism stands out in the TAS industry now because of unprecedented demand across markets for the customer or patient relationship to be informed totally by personalized caller experiences. This is our commitment to our clients” said Marc Fishman, Director of Sales and Marketing at Call Center Sales Pro.
Throughout the pandemic, Call Center Sales Pro has been strategically growing by partnering with small to mid-size clients in healthcare and the service industry to pilot more customizable call center support services. Solution-focused plans are designed to offset challenges which include shortfalls in staffing, peak call volumes and changing consumer expectations. New to its suite of US-based business services are the specialty departments MedCall Plus and ServiceCall Plus taking the niche-approach even further. These new CCSP brands are launching to tailor industry solutions behind the call center floor across the client services, scripting and account management levels of client care, and improving upon uniquely designed plans that outperform standard customer care practices in the basic telephone answering service marketplace.
About Call Center Sales Pro
Call Center Sales Pro (CCSP), a U.S. SBA certified Women-Owned Business (WOSB) and (WBE), opened in 2014 to help outsource call centers and telephone answering services take the pain out of growing their business. CEO Janet Livingston is a repeat Stevie- and Inc.-award winning call center and telephone answering service veteran, with 40 years of industry experience. From its corporate call campus in Seymour, Tennessee, CCSP parents multiple contact management brands established throughout the United States in the Knoxville region, Northern California and Toledo, OH. An industry leader that creates professional, industry solutions customized individually to each client, CCSP provides 24/7/365 live TAS, BPO and consulting services to more than 1000 small- to Forbes-ranked businesses nationwide across medical, legal, commercial and municipal industries.